Tau wants to support her partners the best way possible. Unfortunately, sometimes a product can have a defect (within or outside the warranty period) or may have been damaged during transport. Of course Tau also wants to provide the best support in those cases. Tau has drafted an RMA procedure, explaining our approach in such situations. Also in case of incorrect orders or incorrect delivery, you can follow the RMA procedure. Look here for the RMA conditions.
By completing the form below we will process your RMA request. Please note, please return products only with a copy of the e-mail your receive after filling in the form below. You will receive more information in the e-mailconfirmation that you receive after filling in this form.